Contact

Questions about the app, your forum’s compatibility, or a license — we answer all of them, usually within a day.

Fastest: WhatsApp

For pre-sales questions and quick compatibility checks, WhatsApp is the fastest way to reach us. Use the chat button in the corner of any page on this site.

Email

For anything longer — technical questions, partnership or agency inquiries, support requests:

contact@xenforomobile.app

Before you buy: try the demo

The best answer to “how does it work?” is the app itself. Our demo apps are live on the App Store and Google Play — download one, log in, and poke around every feature before spending anything.

Existing customers

License holders get support through the channel provided with your purchase (6 months with the Regular license, 12 months with Extended). Include your purchase code so we can prioritize you.

What we’ll ask you

To answer compatibility questions quickly, it helps if your first message includes:

  • Your forum’s URL
  • Your XenForo version (2.2 or 2.3)
  • Whether your server has HTTPS and the REST API enabled (both are standard on modern XenForo installs)

That’s usually all we need to tell you exactly what your setup requires.